Shipping Policy

Kindly read the details of our shipping policy.

1. Shipping Locations: We ship our products across India and to select international destinations. Please check if your location is serviceable during the checkout process.

2. Shipping Charges:

    • Domestic Shipping (Within India): We offer normal as well as shipping with tracking on all orders within India.
    • International Shipping: Shipping charges for international orders vary based on the destination and will be calculated at checkout.

3. Delivery Time:

    • Domestic Orders: Orders within India typically take 5-7 business days for delivery after dispatch.
    • International Orders: Delivery times for international orders may vary depending on the destination, typically ranging from 10-15 business days.

4. Order Processing:

    • Orders are usually processed within 2-3 business days from the time of purchase.
    • Custom-made or personalized items may take longer to process, and the estimated time will be provided at the time of order placement.

5. Order Tracking:

    • Once your order is dispatched, you will receive a confirmation email with the tracking details.
    • You can track your order status using the tracking number provided.

6. Delivery Delays:

    • While we strive to ensure timely delivery, delays may occur due to unforeseen circumstances such as customs clearance, natural disasters, or logistical issues.
    • In case of significant delays, we will keep you informed and provide updates on the status of your order.

7. Shipping Partner:

    • We partner with reputed courier services to ensure safe and secure delivery of your items.

8. Shipping Address:

    • Please ensure that the shipping address provided is accurate and complete. We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.

9. Duties and Taxes:

    • Domestic Orders: All prices include applicable taxes within India.
    • International Orders: Any customs duties, taxes, or additional charges levied by the destination country are the responsibility of the customer.

10. Damaged or Lost Items:

    • If your package arrives damaged or is lost in transit, please contact our customer support team immediately. We will work with the shipping carrier to resolve the issue as quickly as possible.

11. Contact Us: If you have any questions or concerns about our shipping policy, please contact us at:

    • Email: info@mahavirgems.in
    • Phone: +91 9664115110 / Whatsapp: +91 9869164711
    • Address: 21/23 Dhanji Street, Grd Floor, Mumbai-400003. India
Track Order