Shipping-Policy
Local Shipping, Return and Refund
1.Shipping will be delivered in 3-4days working days
2.Return can be done in 3-4working days after receiving the order
3.Refunded amount will be credited in 3-4working days in original payment mode
International Shipping Policy
At Mahavir Gems, we are committed to providing our international customers with the best shopping experience possible. Please read our international shipping policy carefully to ensure a smooth and seamless delivery process.
Shipping Locations
We offer international shipping to select countries. For a full list of countries we ship to, please check the shipping options during checkout or contact our customer service team for assistance.
Processing Time
Orders are processed within 2-6 business days of receipt. All orders are subject to product availability and verification of payment. Once processed, orders will be shipped according to the shipping method selected at checkout.
Shipping Methods & Delivery Times
We partner with trusted international couriers such as DHL, FedEx, and UPS to deliver your order securely. Delivery times may vary depending on the destination country, but typical shipping times are:
- Standard Shipping: 10-20 business days
- Expedited Shipping: 4-12 business days
Please note that delivery times are estimates and can vary due to factors such as customs delays or logistical issues.
Shipping Costs
Shipping charges for international orders are calculated at checkout based on the weight, size, and destination of your package. Additional fees such as import duties, taxes, or customs charges are the responsibility of the customer and will be calculated at checkout or directly by customs authorities upon arrival.
Customs & Import Taxes
International customers are responsible for any customs duties, taxes, or fees that may be imposed by their country’s customs office. These charges are not included in the shipping fees and are typically collected upon delivery. For more information, we recommend contacting your local customs office to inquire about specific import regulations.
Order Tracking
Once your order has shipped, you will receive a tracking number via email, allowing you to monitor the status of your shipment. You can track your order through the courier’s website.
Lost or Damaged Items
In the rare event that your package is lost or damaged in transit, please contact us immediately at [mahavirgems@hotmail.com]. We will work with the courier service to resolve the issue.
Restrictions on Shipping
Certain items may be restricted or prohibited from being shipped to certain countries due to local regulations. If any of your items cannot be shipped to your destination, we will notify you and provide a refund or alternative options.
Customer Support
If you have any questions or concerns regarding our international shipping policy, please contact our customer support team at [mahavirgems@hotmail.com]. We are here to help!